Privacy Policy
Last updated: August 2026
BG Sports (“we”, “us”, “our”) operates the website https://bgsports.com.pk (the “Site”). This Privacy Policy explains what personal information we collect from visitors and customers, how we use it, who we share it with, and the choices you have.
Information We Collect
When you browse the Site, place an order, or contact us, we may collect:
- Your name, phone number, email address, and shipping/billing address, provided at checkout or through our contact forms
- Order details: products purchased, quantities, order value, and order status
- Communications you send us (WhatsApp messages, contact form submissions, phone calls)
- Technical data such as IP address, browser type, and cookies collected automatically while you use the Site
How We Use Your Information
- To process, confirm, and deliver your Cash on Delivery orders
- To send order confirmation, order-status, and delivery updates by phone call, SMS, or WhatsApp
- To respond to customer support questions and requests
- To operate, maintain, and improve the Site and our product catalog
- To detect and prevent fraud, spam, and abuse
We do not sell your personal information to third parties.
WhatsApp Order Updates
If you place an order with us, we may send you order confirmation and order-status messages using the WhatsApp Business Platform, operated by Meta Platforms, Inc. To deliver these messages, your phone number and the relevant order details (such as order number and status) are shared with Meta for the sole purpose of sending you these messages. This messaging is governed by Meta’s own privacy policy and WhatsApp’s Business Terms of Service, in addition to this Privacy Policy. You are not required to have a WhatsApp account to place an order; if you do not wish to receive order updates on WhatsApp, you can let us know via the contact details below and we will confirm your order by phone call or SMS instead.
Cookies
Like most websites, we use cookies to keep your shopping cart working, remember your preferences, keep you logged into your account, and understand how visitors use the Site. You can control or delete cookies through your browser settings; disabling cookies may affect features such as the shopping cart and checkout.
Who We Share Your Data With
- Delivery/courier partners, to fulfill and deliver your order
- Meta Platforms, Inc. (WhatsApp Business Platform), to send order confirmation and status messages, as described above
- Service providers who help us run the Site (hosting, security, and email delivery)
We currently accept Cash on Delivery only, so we do not collect or store your card or online payment details.
How Long We Keep Your Data
We retain order and account information for as long as needed to fulfill orders, handle returns or disputes, and comply with our legal and accounting obligations.
Your Rights
You can ask us to show you the personal data we hold about you, correct inaccurate data, or delete your data (subject to our legal and accounting obligations) at any time using the contact details below.
Children’s Privacy
The Site and our products are intended for adults. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date.
Contact Us
If you have any questions about this Privacy Policy or your personal data, contact us:
- Address: Bahadurabad, Karachi, Pakistan
- Phone: 0335 0217661
- Email: web@bgsports.com.pk
